Terms & Conditions
Our lawyers made us do this. We just want to deliver awesome internet.
THE T&Cs
See the links below for the Lightwire Terms and Conditions and compliance notices.
General Lightwire Terms and Conditions
Lightwire Fixed Wireless Offer Summary
Find the Offer Summary here.
We can provide a paper copy of any Offer Summary or policy on request. Call 0800 12 13 14 or email support@lightwire.co.nz and we’ll post one to you.
Lightwire Rural Fibre Terms and Conditions
Costs of network repair in relation to section 7.4 in Lightwire Rural Fibre Terms and Conditions:
Hardware / Repair | Cost |
Truck roll | $150 |
ONT Replacement | $150 |
Duct Repair | $400 |
Fibre Re-blow | $150 |
Router Replacement | $150 |
Mesh Unit Replacement | $150 |
Renovation work – permanent or temporary repositioning | $500 |
30 Day Risk Free Guarantee Terms and Conditions
Read our offer summary here.
About Emergency Services on 111
Read our 111 Contact Code here.
Lightwire Fibre Offer Summary
Find our Offer Summary here.
We can provide a paper copy of any Offer Summary or policy on request. Call 0800 12 13 14 or email support@lightwire.co.nz and we’ll post one to you.
