
Meet the (helpdesk) team
One thing they don’t teach when working with customers is just how much you get to know your customers. We get to know when your
Industry insights and commentary, the latest Lightwire rural news, and educational content to help you navigate the rural connectivity landscape.
One thing they don’t teach when working with customers is just how much you get to know your customers. We get to know when your
Unlimited data is still not the default for most rural internet providers. When you’re on a rural internet plan with a data cap, you want
5G is a term you will have heard a lot. The big telco companies are keen to talk about it, so they have a point
Internet is internet right? Well, not quite, at least when it comes to the way you access the internet. The way you access the internet
Picture this. You’re online watching a Trade Me auction. It has 10 mins untill it closes and you are in a bidding war with one
The 1st of June is quickly approaching. Thousands of sharemilkers are about to pack up and move to their new farms. 99.99% of these farms
Each year we send out our annual survey to our rural customers, asking a range of questions that help us to understand how we are
Inflation is going up. You will have felt it in your day to day, whether it is petrol or the cost of your weekly visit
You’ve probably asked yourself, “How come my neighbour’s internet seems faster than mine? Why is the internet slower in the afternoon?”. Let’s unpack some of
Sometimes you don’t even have to be living in a particularly remote location to miss out on fibre. It may be that someone down your