Rural Broadband

Do more from here

Residential rural broadband for the Waikato and Bay of Plenty. Check if you’re in coverage for fast, reliable wireless broadband.

Don't be held back because of where you live.

Partner with us to make the most of rural living.

54 Sec

Average Call Wait Time

(last 30 days)

54 Mbps

Average Download Speed

(last 30 days – measured at time of install)

99.999%

Average Tower Uptime

(last 30 days – all towers)

How does Lightwire work?

It’s not 4G, 5G, Fibre, or Satellite, it’s Lightwire fixed wireless rural broadband. Towers throughout the Waikato and Bay of Plenty beam internet directly to your house. The result? Fast internet with low latency (lag) allowing you to work from home, stream Netflix, and game with ease. 

We care as much as you do.

Here’s why Lightwire makes a great partner for your rural internet and voice needs…

You won’t wait

With an average call wait time below 2 mins, when you need us, you’ll get hold of our local support team quickly.

Fixed Price Guarantee

Sign up with us and rest easy knowing that whether you sign up for 6 or 12 months, we won’t be changing the price of our plans for at least a year

Your own portal

Access everything related to your services from one place. Check your data usage, change your plan, pay your bills, refer a friend, and much more.

Visit within 14 days

An installer will visit your property within 14 business days of your order being accepted. 

Free install

A Lightwire installer will come to your house, install a dish on your roof, place a Wi-Fi router and run tests to ensure you are good to go. This is $990 worth of value, and it’s free on a 12-month term.

No Risk

Wireless broadband doesn’t work everywhere. If we can’t get you online then we won’t charge you a cent. 

Flexible rural broadband plans

All Lightwire Rural Fixed Wireless Broadband plans are flexible, meaning you can change your plan at any time. Unlimited data from midnight to 8AM is included in every plan.

300GB

Casual browsing and movie or music streaming. Unlimited off-peak data.
$ 139 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data
  • Switch between plans
  • Fixed price guarantee
  • Speed guarantee

Unlimited

No slowdowns, no hidden charges just genuine unlimited internet
$ 155 Monthly
  • Free install on 12 month term
  • Free WiFi modem included
  • No soft or hard data caps
  • Switch between plans
  • Fixed price guarantee
  • Speed guarantee
  • Install priority
most popular

150GB

Entry plan to enjoy the best of Lightwire.
Unlimited off-peak data.
$ 95 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data
  • Switch between plans
  • Fixed price guarantee
  • Speed guarantee

Not sure how much data you need?

Don’t know how much data you need? That’s okay, you can change your plan after you sign up without penalty via your customer portal. Move to a higher or lower data plan at any time with the click of a button.

 

Learn more about Lightwire’s rural broadband plans here.

You’re guaranteed…

Speed

All you want to do is after a hard day of work is relax, browse the internet, and watch your favourite Netflix series without interruption.

 

Lightwire’s rural broadband comes with guaranteed download speeds, meaning you never have to settle for the buffer ever again.

12 Month Fixed Price

Inflation is going up, but your price won’t.

 

Sign up with us and rest easy knowing that whether you sign up for 6 or 12 months, we won’t be changing your price for at least a year

fast install

One of the reasons rural households pick Lightwire is because they don’t want to wait for internet. Getting rural internet installed at your place shouldn’t be different.

 

An installer will visit your property within 14 business days of your order being accepted.

Easily Switch Plans

Your data usage can vary, so we make sure you can switch plans, up or down, as many times as you want. Downgrades will take effect from the 1st day of the next month, upgrades will take effect immediately so that you don’t get hit with excess data charges.

8,000+ Rural Households already do more from here

Half of our customers rate their experience with Lightwire as 10 out of 10. In our most recent survey, 2,269 respondents gave us an average rating of 8.7.

 

Every month, 25% of our new customers join us as the result of a friend or relative referring them.

 

Rural living shouldn’t be about compromises.

 

Join over 8,000 rural households across the Waikato and Bay of Plenty that have already chosen to connect smarter with Lightwire.

Garry Johnston
Previously with Vodafone
Read More
Recommended a rural friend to shift to Lightwire Broadband. Their experience - Installed smoothly and promptly. Great communication. Happy broadband users, streaming without worry for the first time in ages. They have already made a referral to their Neighbour.
Darrin Knowles
Previously with TrustPower
Read More
From 5Mbps with TrustPower to 65Mbps with Lightwire. And all at the same price! Now I just have to manage my data to 300mb/month . . .
Carl Dawson
Previously with FullFlavor
Read More
The team at Lightwire provide such a fantastic service. We recently moved to the Western BOP, and needed high speed reliable connectivity to be able to work effectively from home (Zoom, Teams meetings etc). When our existing DSL service was failing, through a neighbours referral we got onto Lightwire, called and had everything underway within a week.

We leveraged the express install service which was worth the money for my situation and the experience from the initial call through to the installation team was amazing. The installer even helped move some existing cabling around for me to put additional wireless access points into our house to ensure strong signal. Couldn't be happier and have since referred them to our other neighbours. Thanks very much!
Jim
Previously with Vodafone
Read More
Awesome Provider been with these guys before. Although only 1 week into it, so far so good. Safe to say the speeds are faster than what we were on which was 4G. Almost Fibre speeds, and even under peak times, the speed still maintains at a good rate.

A rough average of what we get is around 40mbps, with max up to 75mbps and a min of 20mbps. See attached photo for reference. Good pings as well, so if you're a regular gamer like me, then you shouldn't have any trouble. Same with latency as well, which is also good. I noticed a drop in ping since shifting from 4G. Which was a plus, and obviously lets not forget that you have more data to play with compared to the capped and limited GB from 4G. But yea Overall, everything is up to the mark! touch wood. haha
Dan Robertson
Previously with Spark
Read More
Great customer service. Switched from Spark 4g to Lightwire and straight away have noticed the difference in speed. They also added me to a promo plan so for the first 3 months I'm getting almost 8 times the bandwidth at a lower cost than I was with Spark...It's a no brainer if you're thinking on making the switch.
Melissa Bayley
Happy she moved to the Waikato
Read More
Light wire is fab. We have lived for 10 years without being able to get decent internet supplied to our home rurally in Northland. Moving to the Waikato meant we finally had options and after thoroughly investigating these, we were recommended Lightwire, signed up and the rest, as they say, is history. We are very happy with the service, speed, price … everything. Thanks so much team!!
Delwyn Stewart
Now living in the city
Read More
Considering we lived just under a hour out of town, the speed is extremely fast. Now living in the city under a different provider I am appalled that my internet was faster out in the sticks. Thanks you Lightwire 🙂
Sam Barnes
Previously with Vodafone
Read More
I was previously getting only about 10 download speed with Vodafone in Horsham Downs. Now getting approximately 70 download speed with Lightwire. Highly recommend them is not only the speed is great but so was there service.
Ryan Osborne
Previously using 4G
Read More
We were using 4g before getting lightwire and had really slow internet that kept dropping out. We’re super stoked with the move to lightwire, there’s 5 of us often using the internet at the same time and we don’t have any issues.
Lockaz Jo
Previously using Spark
Read More
Living rural brings many benefits and a few set backs. Our biggest set back was broadband. We stayed faithful to Spark for many years but as technology streamed ahead unfortunately Sparks was slow for rural homes. After much research we chose Lightwire. What a great choice. Quick and efficient set up from contact to installation. No more using our data to download or stream. We are very happy customers.
Sarah Alloway
Previously using Copper
Read More
I was on copper wires before this, and as a photographer, I literally was unable to send raw files over the web and it was impacting my ability to do my job. We finally decided to go to Lightwire and WOW I am so glad we did. Now I can upload multiple RAW photos at once (previously just one would fail) while watching high definition streamed videos at the same time. Totally worth it.
Russell Orr
Previously using ADSL
Read More
I am very happy with the service provided by lightwire and recommend them to anyone struggling with poor rural internet. They are very obliging and capable people indeed. I should have switched over years ago and with the copper loop being discontinued anyone still on adsl will soon be struggling even more.
Zach Muggeridge
New happy Lightwire customer
Read More
Lightwire has been very helpful with setting up our rural wifi, even when they thought they couldn’t connect to a tower they went out of their way to make it possible. Friendly helpful staff that answer all of your questions. Speeds are above expectations. Highly recommend lightwire
Michael McKenzie
Previously used Satellite internet
Read More
Moved from satellite internet, to Lightwire and the process has been faultless. Access speeds have always been above expectations, and in two months I have had no connection issues!! Customer support is also fantastic, with local support people. I highly recommend Lightwire!
Louise Nelson
Happy Lightwire Customer
Read More
Lightwire are great they set us up when other companies refused. We live rurally and rely on internet for our business, despite having a clear unobstructed view of a mobile phone tower we were told that the service was oversubscribed, fibre runs along the property boundary but the connection box was deemed too far from the house to give us access to broadband. Lightwire saved the day, even though we couldn't see their tower from our house they put up a repeater on the property to connect us, none of it was a hassle and it feels like they genuinely value our business. Free upgrade to unlimited broadband for the kids in every lockdown has been icing on the cake. Can't recommend them highly enough.
Sue Burgess
"Extremely happy with Lightwire"
Read More
After months of getting the run around from other service providers saying their cell towers were full and could not provide for us i found Lightwire. A simple online form to fill out, and within a week we had the technician here setting us up. We went with Unlimited internet thats about 30$ more then what we use to pay for 120gb at our last farm so our teenager girls are over the moon. No lagging or taking forever to download or stream. We are extremely happy with Lightwire so glad we found them!!
Charlotte Bibby
"Faster than I was getting in Auckland"
Read More
Best customer service of any company I have ever experienced! Been with them for 7 years, was nervous moving to this property as they were the only internet provider who covered this area and I wasn't sure how good the internet would be, however I shouldn't have worried! Internet was faster than I was getting in Auckland, almost never had an unplanned outage, and the company has been amazing to deal with!
Rhoda Ruegg
"I only wish I had found outo about Lightwire earlier"
Read More
Living rurally we thought we had to put up with the most useless internet that continually dropped out for long periods of time with no one willing to admit fault or help sort it. After finding Lightwire, we haven’t looked back and it’s never missed a beat!! We run a office from home and it’s pretty much an essential service for us to keep our business running smoothly. I only wish I had found out about Lightwire earlier to save us so many headaches!!
Rhoda Ruegg
Lightwire customer for a number of years
Read More
We have been with Lightwire for a number of years and two properties. They are simply the best option for country internet. We don't have issues streaming on multiple TVs at the same time and and running a smart home, we have never felt it was not fast enough.

As our family grew we have moved up the plans to increase the data cap and now use their unlimited plan. What was really nice was that when we went over they didn't give us a bill shock they just helped us with a better plan selection then all was forgiven:)

But the main reason we will be staying is the attitude, their support channel is a real person who really seems to want to fix it for you.

They also don't require you to use their own router if you don't want to unlike others in the market. Unless you have fibre running up your street then they are also the best priced for you.
Ms Gaby
Previously with Spark and Vodafone
Read More
So pleased we switched to Lightwire from Vodafone. The service is great and communication is excellent - we get regular emails telling us what's going on with our internet connection and now we have unlimited data which is fantastic.

A rural internet provider who understands rural customers and the issues we have to deal with. Highly recommend if you have thought about changing providers.
Previous
Next
Sarah Alloway
Previously using Copper
Read More
I was on copper wires before this, and as a photographer, I literally was unable to send raw files over the web and it was impacting my ability to do my job. We finally decided to go to Lightwire and WOW I am so glad we did. Now I can upload multiple RAW photos at once (previously just one would fail) while watching high definition streamed videos at the same time. Totally worth it.
Russell Orr
Previously using ADSL
Read More
I am very happy with the service provided by lightwire and recommend them to anyone struggling with poor rural internet. They are very obliging and capable people indeed. I should have switched over years ago and with the copper loop being discontinued anyone still on adsl will soon be struggling even more.
Zach Muggeridge
New happy Lightwire customer
Read More
Lightwire has been very helpful with setting up our rural wifi, even when they thought they couldn’t connect to a tower they went out of their way to make it possible. Friendly helpful staff that answer all of your questions. Speeds are above expectations. Highly recommend lightwire
Michael McKenzie
Previously used Satellite internet
Read More
Moved from satellite internet, to Lightwire and the process has been faultless. Access speeds have always been above expectations, and in two months I have had no connection issues!! Customer support is also fantastic, with local support people. I highly recommend Lightwire!
Louise Nelson
Happy Lightwire Customer
Read More
Lightwire are great they set us up when other companies refused. We live rurally and rely on internet for our business, despite having a clear unobstructed view of a mobile phone tower we were told that the service was oversubscribed, fibre runs along the property boundary but the connection box was deemed too far from the house to give us access to broadband. Lightwire saved the day, even though we couldn't see their tower from our house they put up a repeater on the property to connect us, none of it was a hassle and it feels like they genuinely value our business. Free upgrade to unlimited broadband for the kids in every lockdown has been icing on the cake. Can't recommend them highly enough.
Sue Burgess
"Extremely happy with Lightwire"
Read More
After months of getting the run around from other service providers saying their cell towers were full and could not provide for us i found Lightwire. A simple online form to fill out, and within a week we had the technician here setting us up. We went with Unlimited internet thats about 30$ more then what we use to pay for 120gb at our last farm so our teenager girls are over the moon. No lagging or taking forever to download or stream. We are extremely happy with Lightwire so glad we found them!!
Charlotte Bibby
"Faster than I was getting in Auckland"
Read More
Best customer service of any company I have ever experienced! Been with them for 7 years, was nervous moving to this property as they were the only internet provider who covered this area and I wasn't sure how good the internet would be, however I shouldn't have worried! Internet was faster than I was getting in Auckland, almost never had an unplanned outage, and the company has been amazing to deal with!
Rhoda Ruegg
"I only wish I had found outo about Lightwire earlier"
Read More
Living rurally we thought we had to put up with the most useless internet that continually dropped out for long periods of time with no one willing to admit fault or help sort it. After finding Lightwire, we haven’t looked back and it’s never missed a beat!! We run a office from home and it’s pretty much an essential service for us to keep our business running smoothly. I only wish I had found out about Lightwire earlier to save us so many headaches!!
Rhoda Ruegg
Lightwire customer for a number of years
Read More
We have been with Lightwire for a number of years and two properties. They are simply the best option for country internet. We don't have issues streaming on multiple TVs at the same time and and running a smart home, we have never felt it was not fast enough.

As our family grew we have moved up the plans to increase the data cap and now use their unlimited plan. What was really nice was that when we went over they didn't give us a bill shock they just helped us with a better plan selection then all was forgiven:)

But the main reason we will be staying is the attitude, their support channel is a real person who really seems to want to fix it for you.

They also don't require you to use their own router if you don't want to unlike others in the market. Unless you have fibre running up your street then they are also the best priced for you.
Ms Gaby
Previously with Spark and Vodafone
Read More
So pleased we switched to Lightwire from Vodafone. The service is great and communication is excellent - we get regular emails telling us what's going on with our internet connection and now we have unlimited data which is fantastic.

A rural internet provider who understands rural customers and the issues we have to deal with. Highly recommend if you have thought about changing providers.
Previous
Next
Garry Johnston
Previously with Vodafone
Read More
Recommended a rural friend to shift to Lightwire Broadband. Their experience - Installed smoothly and promptly. Great communication. Happy broadband users, streaming without worry for the first time in ages. They have already made a referral to their Neighbour.
Darrin Knowles
Previously with TrustPower
Read More
From 5Mbps with TrustPower to 65Mbps with Lightwire. And all at the same price! Now I just have to manage my data to 300mb/month . . .
Carl Dawson
Previously with FullFlavor
Read More
The team at Lightwire provide such a fantastic service. We recently moved to the Western BOP, and needed high speed reliable connectivity to be able to work effectively from home (Zoom, Teams meetings etc). When our existing DSL service was failing, through a neighbours referral we got onto Lightwire, called and had everything underway within a week.

We leveraged the express install service which was worth the money for my situation and the experience from the initial call through to the installation team was amazing. The installer even helped move some existing cabling around for me to put additional wireless access points into our house to ensure strong signal. Couldn't be happier and have since referred them to our other neighbours. Thanks very much!
Jim
Previously with Vodafone
Read More
Awesome Provider been with these guys before. Although only 1 week into it, so far so good. Safe to say the speeds are faster than what we were on which was 4G. Almost Fibre speeds, and even under peak times, the speed still maintains at a good rate.

A rough average of what we get is around 40mbps, with max up to 75mbps and a min of 20mbps. See attached photo for reference. Good pings as well, so if you're a regular gamer like me, then you shouldn't have any trouble. Same with latency as well, which is also good. I noticed a drop in ping since shifting from 4G. Which was a plus, and obviously lets not forget that you have more data to play with compared to the capped and limited GB from 4G. But yea Overall, everything is up to the mark! touch wood. haha
Dan Robertson
Previously with Spark
Read More
Great customer service. Switched from Spark 4g to Lightwire and straight away have noticed the difference in speed. They also added me to a promo plan so for the first 3 months I'm getting almost 8 times the bandwidth at a lower cost than I was with Spark...It's a no brainer if you're thinking on making the switch.
Melissa Bayley
Happy she moved to the Waikato
Read More
Light wire is fab. We have lived for 10 years without being able to get decent internet supplied to our home rurally in Northland. Moving to the Waikato meant we finally had options and after thoroughly investigating these, we were recommended Lightwire, signed up and the rest, as they say, is history. We are very happy with the service, speed, price … everything. Thanks so much team!!
Delwyn Stewart
Now living in the city
Read More
Considering we lived just under a hour out of town, the speed is extremely fast. Now living in the city under a different provider I am appalled that my internet was faster out in the sticks. Thanks you Lightwire 🙂
Sam Barnes
Previously with Vodafone
Read More
I was previously getting only about 10 download speed with Vodafone in Horsham Downs. Now getting approximately 70 download speed with Lightwire. Highly recommend them is not only the speed is great but so was there service.
Ryan Osborne
Previously using 4G
Read More
We were using 4g before getting lightwire and had really slow internet that kept dropping out. We’re super stoked with the move to lightwire, there’s 5 of us often using the internet at the same time and we don’t have any issues.
Lockaz Jo
Previously using Spark
Read More
Living rural brings many benefits and a few set backs. Our biggest set back was broadband. We stayed faithful to Spark for many years but as technology streamed ahead unfortunately Sparks was slow for rural homes. After much research we chose Lightwire. What a great choice. Quick and efficient set up from contact to installation. No more using our data to download or stream. We are very happy customers.
Previous
Next

Frequently Asked Questions

Your speed will depend on a number of factors, including distance from our nearest tower, the capacity on that tower and how you are connecting to your Lightwire connection from within your house.

When we talk about speed, we are talking about the speed you can get from your Lightwire supplied router back to the speed test server on our network. This is different from the speed you can get over WiFi as the distance from your router or number of other devices connected to the same network affect the speed.

With the above detail taken into account, we see average download speeds of 47Mbps across the network, and guarantee a download speed of 10Mbps during peak periods (3pm to 10pm).

This means that if you aren’t getting 10Mbps or better, we will treat this as a speed fault and get it sorted for you.

Lightwire is unique among rural broadband providers in that we go past talking about potential speeds or average speeds – we commit to guaranteed minimum download speeds.

During off-peak periods we commit to providing at least 20Mbps download speeds, and during on-peak times we commit to at least 10Mbps download speeds.

Want to know what guaranteed download speeds mean for you? Read it here.

In designing our plans, we have tried to find a balance between ensuring our costs are covered and keeping your costs as low as possible.

 

When it comes to installation, we need to install a dish on your roof that will point at a tower on a  nearby hill, and install a WiFi router. All of this is done by a Lightwire engineer.

 

If you sign a 12-month term, we do all of this for free.

 

On a 6-month term, we can’t be sure that we will have you with us long enough to earn a return on the cost of the install, so we pass on $490 of the cost as a one-off installation charge.

Lightwire gives you unparalleled flexibility. Regardless of which plan you sign up to, you can upgrade or downgrade that plan at any time without penalty. This is done via your customer portal.

 

Upgrades take effect immediately, and plan downgrades take effect at the start of the following month.

Yes. Lightwire won’t interact with your current internet company to cancel the service for you, that needs to be handled by you directly. 

Unfortunately, even with the use of sophisticated software, we can never be 100% sure that we can connect a service at an address until our installer has attended site and made an attempt.

 

To get you connected we need a clear line of sight between somewhere on your property and one of our towers, and that tower needs to be close enough for the speeds to be acceptable.

 

When you sign up, we know how close you are to a tower, so we are pretty sure that you can connect. Once you lodge an order, our team manually checks whether any hills will get in the way or whether we have seen a failed install at the same (or nearby) address previously. If that all looks good, your order goes to an installer.

 

The last issue we usually see is that of trees. We can’t see these using our software, so it is always the last hurdle to clear.

 

If distance, hills and/or trees aren’t an issue, you are almost certainly able to connect. The best option is to start by lodging an order, there is no cost to you if we can’t get you connected.

Need help deciding?

Chat with us

Our friendly experts can answer any of your rural connectivity questions. 

 

Ask away

give us a call

On average you’ll get a wireless broadband specialist on the phone in less than 2 minutes.

 

0800 12 13 14

email us

Not in a rush? Shoot us an email and we’ll be in touch as soon as possible.

 

sales@lightwire.co.nz

Your internet speeds and service uptime are our top priority.

What’s more, online sign-up for rural broadband is easy.

 

You’ve made a great decision to live rurally. Make another.