Rural Broadband

Do more from here

Residential rural broadband for the Waikato and Bay of Plenty. Check if you’re in coverage for fast, reliable wireless broadband.

Don't be held back because of where you live.

Partner with us to make the most of rural living.

70 Sec

Average Call Wait Time

(last 30 days)

50.2 Mbps

Average Download Speed

(last 30 days – measured at time of install)

99.99%

Average Tower Uptime

(last 30 days – all towers)

Moving soon?

We’re here to help you stay connected to great rural internet. If you’re planning to move soon, we need plenty of notice to prepare and help you get set up quickly at your new place.

We care as much as you do.

Here’s why Lightwire makes a great partner for your rural internet and voice needs…

You won’t wait

With an average call wait time below 2 mins, when you need us, you’ll get hold of our local support team quickly.

Optimised network

Network capacity is carefully managed to ensure peak time speeds don’t hold you back.

Your own portal

Access everything related to your services from one place. Check your data usage, change your plan, pay your bills, refer a friend, and much more.

Visit within 14 days

An installer will visit your property within 14 business days of your order being accepted. 

Free install

A Lightwire installer will come to your house, install a dish on your roof, place a Wi-Fi router and run tests to ensure you are good to go. This is $990 worth of value, and it’s free on a 12-month term.

No Risk

Wireless broadband doesn’t work everywhere. If we can’t get you online then we won’t charge you a cent. 

Rural broadband Pricing

All Lightwire Rural Fixed Wireless Broadband plans include unlimited data from midnight to 8 AM.

Unlimited

No slowdowns, no hidden charges just genuine unlimited internet
$ 185 Monthly
  • Free install on 12 month term
  • Free WiFi modem included
  • No soft or hard data caps
  • Install priority
NEW

600GB

Frequently watch movies & work from
home. Unlimited off-peak data.
$ 145 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data

300GB

Casual browsing and movie or music streaming. Unlimited off-peak data.
$ 139 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data

150GB

Entry plan to enjoy the best of Lightwire. Unlimited off-peak data.
$ 95 Monthly
  • Free install on 12 month term
  • $0.50 p/GB additional usage
  • Free WiFi modem included
  • Unlimited off-peak data

Don’t know how much data you need? That’s okay, you can change your plan after you sign up without penalty via your customer portal. Move to a higher or lower data plan at any time with the click of a button.

 

Learn more about Lightwire’s rural broadband plans here.

8,000+ Rural Households already do more from here

Half of our customers rate their experience with Lightwire as 10 out of 10. In our most recent survey, 2,269 respondents gave us an average rating of 8.7.

 

Every month, 25% of our new customers join us as the result of a friend or relative referring them.

 

Rural living shouldn’t be about compromises.

 

Join over 8,000 rural households across the Waikato and Bay of Plenty that have already chosen to connect smarter with Lightwire.

Garry JohnstonPreviously with Vodafone
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Recommended a rural friend to shift to Lightwire Broadband. Their experience - Installed smoothly and promptly. Great communication. Happy broadband users, streaming without worry for the first time in ages. They have already made a referral to their Neighbour.
Darrin KnowlesPreviously with TrustPower
Read More
From 5Mbps with TrustPower to 65Mbps with Lightwire. And all at the same price! Now I just have to manage my data to 300mb/month . . .
Carl DawsonPreviously with FullFlavor
Read More
The team at Lightwire provide such a fantastic service. We recently moved to the Western BOP, and needed high speed reliable connectivity to be able to work effectively from home (Zoom, Teams meetings etc). When our existing DSL service was failing, through a neighbours referral we got onto Lightwire, called and had everything underway within a week.

We leveraged the express install service which was worth the money for my situation and the experience from the initial call through to the installation team was amazing. The installer even helped move some existing cabling around for me to put additional wireless access points into our house to ensure strong signal. Couldn't be happier and have since referred them to our other neighbours. Thanks very much!
JimPreviously with Vodafone
Read More
Awesome Provider been with these guys before. Although only 1 week into it, so far so good. Safe to say the speeds are faster than what we were on which was 4G. Almost Fibre speeds, and even under peak times, the speed still maintains at a good rate.

A rough average of what we get is around 40mbps, with max up to 75mbps and a min of 20mbps. See attached photo for reference. Good pings as well, so if you're a regular gamer like me, then you shouldn't have any trouble. Same with latency as well, which is also good. I noticed a drop in ping since shifting from 4G. Which was a plus, and obviously lets not forget that you have more data to play with compared to the capped and limited GB from 4G. But yea Overall, everything is up to the mark! touch wood. haha
Dan RobertsonPreviously with Spark
Read More
Great customer service. Switched from Spark 4g to Lightwire and straight away have noticed the difference in speed. They also added me to a promo plan so for the first 3 months I'm getting almost 8 times the bandwidth at a lower cost than I was with Spark...It's a no brainer if you're thinking on making the switch.
Delwyn StewartNow living in the city
Read More
Considering we lived just under a hour out of town, the speed is extremely fast. Now living in the city under a different provider I am appalled that my internet was faster out in the sticks. Thanks you Lightwire 🙂
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Frequently Asked Questions

Your speed will depend on a number of factors, including distance from our nearest tower, the capacity on that tower and how you are connecting to your Lightwire connection from within your house.

 

When we talk about speed, we are talking about the speed you can get from your Lightwire supplied router back to the speed test server on our network. This is different from the speed you can get over WiFi as the distance from your router or number of other devices connected to the same network affect the speed.

 

With the above detail taken into account, we see average download speeds of 47Mbps across the network, and guarantee a download speed of 10Mbps during peak periods (8am to midnight). This means that if you aren’t getting 10Mbps or better, we will treat this as a speed fault and get it sorted for you.

In designing our plans, we have tried to find a balance between ensuring our costs are covered and keeping your costs as low as possible.

 

When it comes to installation, we need to install a dish on your roof that will point at a tower on a  nearby hill, and install a WiFi router. All of this is done by a Lightwire engineer.

 

If you sign a 12-month term, we do all of this for free.

 

On a 6-month term, we can’t be sure that we will have you with us long enough to earn a return on the cost of the install, so we pass on $490 of the cost as a one-off installation charge.

Lightwire gives you unparalleled flexibility. Regardless of which plan you sign up to, you can upgrade or downgrade that plan at any time without penalty. This is done via your customer portal.

 

Upgrades take effect immediately, and plan downgrades take effect at the start of the following month.

Unfortunately, even with the use of sophisticated software, we can never be 100% sure that we can connect a service at an address until our installer has attended site and made an attempt.

 

To get you connected we need a clear line of sight between somewhere on your property and one of our towers, and that tower needs to be close enough for the speeds to be acceptable.

 

When you sign up, we know how close you are to a tower, so we are pretty sure that you can connect. Once you lodge an order, our team manually checks whether any hills will get in the way or whether we have seen a failed install at the same (or nearby) address previously. If that all looks good, your order goes to an installer.

 

The last issue we usually see is that of trees. We can’t see these using our software, so it is always the last hurdle to clear.

 

If distance, hills and/or trees aren’t an issue, you are almost certainly able to connect. The best option is to start by lodging an order, there is no cost to you if we can’t get you connected.

Need help deciding?

Chat with us

Our friendly experts can answer any of your rural connectivity questions. 

 

Ask away

give us a call

On average you’ll get a wireless broadband specialist on the phone in less than 2 minutes.

 

0800 12 13 14

email us

Not in a rush? Shoot us an email and we’ll be in touch as soon as possible.

 

sales@lightwire.co.nz

Your internet speeds and service uptime are our top priority.

What’s more, online sign-up for rural broadband is easy.

 

You’ve made a great decision to live rurally. Make another.